General Shipping Information

Dispatch Time: Orders ship within 2-3 business days.

Carriers: DHL, UPS, or USPS.

Tracking: Sent via email upon shipment. Updates may take up to 2-3 business days to activate.

❗ Important Notes:

1. Most orders include prepaid duties (covered by JYmotorcycle). In rare cases, local customs may require additional fees, which are determined by authorities and beyond our control.

2. JYmotorcycle currently ships only to the UK, Australia, and Canada. We kindly ask customers from other regions not to place orders. ️

3. If your shipment is delayed, please contact us CRS@JYmotorcycle.com and we will address the issue promptly.

Rest assured, we'll always keep your parcel moving faster than a kid chasing an ice cream truck! "

Please double-check your shipping address - we'd hate to see your package go on a blind date with the wrong doorstep!

Serious note: Incorrect addresses may result in return fees and a very sad, lonely parcel."

 

UK Destinations

Free Standard Shipping on orders over £30.00

· Reach £30.00+ → Free shipping

· Orders below £30.00 → £5 shipping fee

Delivery Time: 3-10 business days.

 

Australia (AUS) Destinations

Free Standard Shipping on orders over A$50.00

· Reach A$50.00+ → Free shipping

· Orders below A$50.00→A$10.00 shipping fee

Delivery Time: 4-12 business days.

 

Canada (CAN) Destinations

Free Standard Shipping on orders over C$50.00

· Reach C$50.00+ → Free shipping

· Orders below C$50.00→ C$10.00 shipping fee

Delivery Time: 5-12 business days.

 

Customer Support

Got questions? We've got answers (and maybe a joke or two)!

Email: CRS@JYmotorcycle.com